Store Mode FAQs

    How It Works

      Store Mode is a unique experience that is offered to our digital customers when they interact with the mobile application inside our stores. Store Mode continues to explore ways to make our customer's in-store journey convenient, enjoyable, and best-in-class!

      First, enable Location Services for the mobile application. Secondly, drive to your preferred store, and open the mobile application. You will be automatically launched into the Store Mode experience. Use the slider bar at the bottom to bring up the Store Mode s heet and start interacting with all the in store functionality.

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Visit our Help Center for additional assistance. If you would like to speak with us directly, or if this is urgent, please call us at: 800–576–4377 (1-800-KRO-GERS)